Office Support Specialist I

Agency Name:	Dept. of Developmental Services
Official Title:	Office Support Specialist I
Functional Title:	Office Support Specialist I
Occupational Group:	Clerical
Position Type:	Civil Service
Full-Time or Part-Time:	Full-Time
Salary Range:	$41,950.48 to $58,631.04 Annually
Bargaining Unit:	01
Shift:	Day
Confidential:	No
Number Of Vacancies:	1
City/Town:	Worcester
Region:	CENTRAL
Facility Location:	324 Clark Street, Worcester, MA 01606
Application Deadline:	02-16-2016
Apply Online:	Yes
Posting ID:	J52290

This position is funded from the Commonwealth's annual operating budget.

Duties:

The Office Support Specialist I is responsible for carrying out administrative/clerical support activities for the Investigations Office. Duties include data entry, copying, filing, scanning, faxing documents, preparation of correspondence, generating reports, scheduling meetings and arranging for meeting rooms, purchasing of supplies and equipment/furnishings. The Office Support Specialist also provides supports to the office on all office tasks including but not limited to, reception coverage and mail distribution. Provides support to all staff in the use application of word processing, data entry, data base management and electronic mail software. The Office Support Specialist I trains and supports staff in the operation of computer equipment, software and various databases and is responsible for coordinating service for the maintenance, and working order of all office equipment and furniture. Process Intakes of alleged abuse received from the Disabled Persons Protection Commission. Maintain confidentiality at all times.

Qualifications:

MINIMUM ENTRANCE REQUIREMENTS:

Applicants must have at least (A) two years of full-time, or equivalent part-time, experience in administrative work experience or (B) any equivalent combination of the required experience and the substitutions below:

Substitutions:

I. An Associate’s or higher degree with a major in business administration, business management or public administration may be substituted for the required experience.

II. An Associate’s or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.

Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

Educational substitutions will only be permitted for a maximum of two years of the required experience.

Preferred Qualifications:

Demonstrated at least minimally, the ability to accurately type 60 words per minute. Demonstrated ability to use Microsoft Office and Excel. Excellent interpersonal skills.

Comments:

This is a Civil Service position.

Subject to the rules and regulations of Civil Service and or Collective Bargaining, preference for this position will be given to those candidates who are eligible for Civil Service, Reinstatement/Re-employment or Recall as applicable.

A criminal background check (CORI) will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. In addition, Chapter 234 of the Acts of 2014, An Act Requiring National Background Checks, requires the Department of Developmental Services to conduct fingerprint-based check of the state and national criminal history databases on the recommended candidate. For more information, please visit:

http://www.mass.gov/hhs/cori

http://www.mass.gov/eohhs/gov/departments/dds/fingerprint-background-checks.html.